Privacy Policy for Plug P2P, Inc.

Effective From March 5, 2024

Welcome to Plug P2P, a peer-to-peer platform for electric vehicle (EV) charging. Your privacy is of great importance to us, and this Privacy Policy is designed to inform you of how we collect, use, and protect your personal data and information. By using our app, you consent to the data practices described in this policy.

1. Information Collection
   
   1. Personal Information: When you register for an account on Plug P2P, we collect personal information such as your name, email address, and contact number. If you are a Charge Host, we may also collect information about your charge device and electrical outlet, including its location and availability, and charge activity. If you are a Charge Guest, we may collect information about your vehicle(s) and charge activity.
   2. Payment Information: To process transactions, we collect payment information, which may include credit card numbers or other payment method details. Payment processing is handled by our secure third-party payment processors. Plug P2P does not store your credit card information.
   3. Usage Data and Device Information: We collect information about how you interact with our app, including usage frequency, the pages you view, and other actions on the app. We also collect data from your device, including IP address, operating system, browser type, and mobile network information, in order to improve your user experience.
2. Use of Information
   The information we collect is used in the following ways:
   1. To provide and improve our services: Including facilitating communication and scheduling, reservation, and payments for charge device and electrical outlet bookings as well as ratings and reviews.
   2. To personalize your experience: And create tailored content or offers that may be of interest to you.
   3. To communicate with you: Including sending updates, support messages, and promotional information related to Plug P2P.
   4. To ensure the security of our app: Prevent fraud, and enforce our terms and conditions.

   By providing your phone number, you give us permission to contact you via call or text.

3. Sharing of Information
   We do not sell, rent, or trade your personal information to or with third parties for their commercial purposes. Information may be shared with third parties in the following circumstances:
   1. Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
   2. Legal Obligations: We may disclose information if required by law or in response to a lawful request by public authorities, including to meet mandatory national security or law enforcement requirements.
   3. Consent: We may share information with your consent or at your direction, such as when you choose to share details about a charge device or electrical outlet with other users.
4. Security
   We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We implement security practices and procedures designed to protect the confidentiality and integrity of your data, including encryption and secure server hosting.
5. Changes to This Policy
   Plug P2P reserves the right to update or change our Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our app and updating the “Effective Date” at the top of this policy.
6. Contact Us
   If you have any questions about this Privacy Policy or our data practices, please contact us at: Privacy@PlugP2P.com